ICICI Bank ICICI Bank

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Secure and Confident Banking Experience

  • Easy tips to avoid fraud

  • Awareness on common scams

  • Secure digital banking habits

  • Expert safety recommendations

About Safe Banking

What is safe banking?

Safe banking means using secure practices to protect your money, accounts, and personal information while conducting financial transactions. It includes recognising fraud attempts, safeguarding login details, checking website authenticity, and staying alert to suspicious communication.

Why is safe banking important?

It helps prevent financial loss, protects your identity, and ensures your confidential banking information is never misused. As fraudsters use increasingly advanced techniques, adopting safe habits is essential.

How does ICICI Bank ensure your account security?

ICICI Bank will never ask for login passwords, OTP, URN, or card details through email, SMS, calls, or social media. Systems are designed with security safeguards, and the Bank encourages customers to use secure websites, strong passwords, and regular monitoring of account activity.

How to Report unauthorised transaction?

Report the incident to our Customer Care 80004877

FAQs

How can I identify phishing emails or messages?

Look for suspicious sender addresses, spelling mistakes, urgent requests, or links asking for personal information. Always check the full URL before clicking and ensure the website begins with https.

What should I do if I suspect fraudulent activity on my account?

Report it to ICICI Bank immediately, change your passwords, and call Customer Care on 80004877 (from Bahrain) or +973-17576161 (from outside Bahrain) for assistance.

Is online banking safe on public Wi Fi?

Avoid using public Wi Fi for financial transactions. Use secure networks and ensure your device has updated antivirus protection.

How do I set up strong passwords for my banking accounts?

Use a mix of letters, numbers, and special characters. Avoid personal details, disable auto complete, and update passwords regularly.

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